Terms & Conditions

Last Updated: May 2026

Welcome to L-Card. By using our website, chatbot, forms, services, communication tools, or SMS messaging program, you agree to the following Terms & Conditions.

Our website is located at:

https://lms.lcardconnect.com

Please read these Terms carefully before using our website, interacting with our chatbot, submitting a form, booking an appointment, or communicating with us by phone, email, or text message.

These Terms & Conditions apply to L-Card and its website, chatbot, forms, email, SMS, appointment, customer support, and customer communication services.

L-Card provides business communication, customer support, chatbot assistance, lead management, appointment follow-up, and related email and SMS communication services. Our tools help customers and prospects connect with our team, request information, schedule follow-up, and receive relevant service-related communication.

1. Use of Our Website and Services

By accessing our website or communicating with us through our chatbot, forms, phone, email, text message, or other contact methods, you agree to use our services only for lawful purposes.

You agree not to misuse our website, submit false information, attempt to interfere with our systems, or use our communication tools in a way that is harmful, abusive, misleading, or unlawful.

2. Chatbot and Communication Assistance

Our website may include a chatbot or automated assistant designed to help answer basic questions, collect contact information, provide helpful information, assist with appointment or service requests, and connect you with the appropriate person or next step.

The chatbot may ask for information such as your name, phone number, email address, service interest, appointment request, or other details needed to respond to your inquiry.

By submitting information through the chatbot, you agree that L-Card may use that information to respond to your request and provide relevant follow-up communication.

3. SMS/Text Messaging Terms

By providing your mobile phone number through our chatbot, website form, booking page, or another opt-in method, you may choose to receive text messages from L-Card.

Non-marketing text messages may include responses to your inquiry, appointment reminders, scheduling updates, service-related messages, account notifications, customer support messages, or follow-up communication related to services you requested.

Marketing or promotional text messages, such as special offers, discounts, announcements, or service updates, will only be sent when you have separately agreed to receive those types of messages.

Message frequency may vary.

Message and data rates may apply.

You may opt out of text messages at any time by replying STOP.

For help, reply HELP or contact us directly:

Phone: 812-265-3611

Email: [email protected]

Consent to receive text messages is not a condition of purchase.

4. SMS Opt-In and Mobile Information Privacy

We respect your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, technology support, messaging delivery, or appointment support, is permitted when necessary to provide services on behalf of L-Card.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Your mobile number, SMS opt-in status, and text message consent will only be used to communicate with you as described in these Terms and in our Privacy Policy.

You can review our Privacy Policy here:

https://lms.lcardconnect.com/privacy

5. Opting Out of SMS Messages

You can cancel the SMS service at any time by replying STOP to any text message you receive from us.

After you send STOP, we may send one final message confirming that you have been unsubscribed.

After that, you will no longer receive SMS messages from us unless you opt in again.

6. Help Instructions

For help with SMS messages, reply HELP to any message you receive from us.

You may also contact us directly:

Phone: 812-265-3611

Email: [email protected]

7. Carrier Liability

Carriers are not liable for delayed or undelivered messages.

8. Accuracy of Information

You agree to provide accurate and complete information when using our website, chatbot, forms, booking pages, or communication tools.

We are not responsible for delays, missed communication, or service issues caused by inaccurate or incomplete information submitted by users.

9. Third-Party Services

Our website, chatbot, messaging tools, calendar tools, payment tools, email tools, SMS tools, or other systems may be powered by third-party platforms.

These third-party services are used to help us provide communication, scheduling, customer support, marketing, or service-related functions.

Use of those services may also be subject to the terms and privacy policies of the applicable third-party provider.

10. No Guarantee of Results

Any information provided on our website, through our chatbot, or in communication with our team is intended for general informational purposes.

We do not guarantee specific outcomes, results, timelines, availability, business growth, lead volume, or performance unless confirmed in a separate written agreement.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

Updates will be posted on this page with a revised effective date.

Continued use of our website, chatbot, services, SMS messaging program, or communication tools after updates are posted means you accept the revised Terms.

12. Contact Information

If you have questions about these Terms & Conditions, SMS Terms, or our communication practices, please contact us:

L-Card

Website: https://lms.lcardconnect.com

Phone: 812-265-3611

Email: [email protected]

Privacy Policy: https://lms.lcardconnect.com/privacy